20% off all accessories
***discount take at checkout***
*some exclusions apply*
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20% off all accessories ***discount take at checkout*** *some exclusions apply* |
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POLICIES AND RETURNS: What is your return policy? Custom printed items are not returnable.. If you are unsure about the style or quality of a particular invitation, please order a sample first. Please check your order carefully when you receive it and let us know of any problems immediately. If there is a mistake in your order we will compare the item to the order form. If the mistake was made by us or the printer, we will quickly have the order reprinted and shipped at no charge. While we do look over each order before submitting it for printing, we cannot guarantee that we will catch all customer errors. Please proofread your order carefully and print a copy for your records. It is highly recommended that you review the ordering tips section below for tips on preventing errors. If a customer error does get printed, we will work with you to reprint the item at our wholesale cost, plus shipping. What if I need to change or cancel an order that I have already submitted? Please e-mail us immediately if you need to change or cancel an order. Most orders are processed quickly, so changes and cancellations are not always possible. If we have not already submitted your order to the printer, we will gladly make the charge or cancel your order at no charge. If your order has been submitted to the printer but has not yet been printed, charges may apply depending on what stage your order is in. If your order has already been printed, changes or cancellations will not be possible and no refunds will be issued. SHIPPING (For Carlson Craft orders only. All other items, please go to www.invitations-rsvpetc.com/shipping.html) NOTE: The below times are estimated PRODUCTION TIME ONLY. Most orders are shipped UPS Ground Service. Be sure to add on the appropriate shipping time (2-7 days) based on your location and shipping service level. For an expedited shipping service, please indicate method on shipping screen.
International Shipping We do provide international shipping to countries serviced by UPS. You may select the “International Shipping Available” link on the home page for a complete listing of the countries. Charges are based on weight and destination. ORDERING HELP Are your invitations the same ones found in retail stores? Yes! You can be assured that any invitations ordered with us are the exact same invitations found in retail store albums. All Carlson Craft orders are printed and shipped to you from Carlson Craft, all Encore orders are printed and shipped to you straight from Encore, etc. The only difference is, that by being an online retailer, we eliminate the overhead costs of a retail store which allows us to offer a great discount! Can you send me a catalog? No, we have a very large collection that is updated regularly, so catalogs are not practical. Please browse or online catalogs, and remember samples are always available. What printing process is used? All of our invitations and stationery are thermographed unless otherwise noted. Thermography is a type of raised printing and is the most common printing method used today. Carlson Craft and Regency do have some engraved invitations available. How can I make the names larger? Enter your names like this: Jane Doe (BIGGER) And John Smith (BIGGER) Your names will not appear larger on the virtual proof, but they will be printed in a larger font on the invitation. Is it safe to order online? Yes- Ordering through RSVP etc. is very safe. All orders taken online are processed through Secure Socket Layer technology to ensure the security of your information. What forms of payment do you accept? We accept Visa, Master Card, American Express, and Discover. How should I word my wedding invitations? There are many ways to word your invitation depending on the style of your wedding, family situation, and your personal taste. When you place a Carlson Craft or Regency invitation, you will have the option of choosing a verse or creating your own verse. When you place an Encore or Birchcraft order, you will be asked to enter your own verse. For wording ideas, please check out www.verseit.com How should I convey that children are not invited? Printing “No Children” on an invitation is considered to be a breach of etiquette. It is generally recommended that this request be passed on through word of mouth. If that is not feasible, two gentler options are: “Adult Reception” on reception card “Number of adults___” on response card How many wedding invitations should I order? As a general guideline, it is always recommended that you order at least 25 more invitations than you plan to send out to account for any last minute guests or addressing mistakes. Ordering 25 extra is much less expensive, as ordering later is much more expensive. When should I mail my invitations? Generally, it is recommended that you mail your invitations out 4-6 weeks before the wedding. If you are planning a large wedding or one with many out of town guests, you may want to send them even earlier. Will I get to see a proof before my order is finished? Carlson Craft and Regency orders include a virtual proof, which will be shown before you finalize your order. Encore and Birchcraft do not have virtual proofing, but faxed or mailed proofs can be ordered for an additional charge. What are informals? Some manufacturers will offer informals as part of an invitation ensemble. An informal is usually used as a Thank You card. It is a small card that matches your invitation with one line of text, such as your names, a monogram, or “Thank You” printed on the front. Blank envelopes are included. Will I be charged sales tax? Only Texas residents will be charged sales tax. Glossary of Terms- - Blind embossing is a printing method where an image is pressed into paper resulting in a raised design. The embossing is termed “blind” because the design is formed without ink or foil. (Debossing is an image stamped onto paper or a napkin without ink or foil; it appears “indented.”) - This shade is the ultimate in white, very crisp, pure and bright! - An uneven, feathery edge on a piece of paper is called a deckle edge. This edge is most commonly found on parchment invitations; however, other papers may also have deckle edges and will be noted in descriptions. - The process of using sharp metal rules to cut shapes and designs into paper. Die-cutting includes cutout shapes and sculpted edges. - The traditional set of two envelopes is used with formal invitations and announcements. The outer envelope is addressed to the guest and may have your (the sender’s) address printed on the back flap. The inner envelope, with the invitation and enclosures is enclosed inside the outer envelope. The inner envelope carries only the guests’ names. The inner envelope is available with a coordinating liner; it is not gummed and is not sealed. - This color is a warm creamy beige. - Embossing is like blind embossing above, only this type of printing uses ink or foil on the raised area to add drama and dimension. - This effect is achieved when colored foil is hot-stamped onto paper (perhaps a Christmas card) or accessory items, such as napkins. - A sheet of paper folded twice to create a four-paneled invitation is considered French-folded. This fold is most common with parchment invitations. - This term indicates layers of paper tied or glued together. If the top layer is translucent and the lower is decorative paper, you’ll see a muted version of the lower layer through the translucent top. - This term refers to the decorative paper used to line the inside of an inner envelope or a single envelope. - A panel is the center section of your invitation “framed” by a raised area of paper. It also refers to pages facing each other. For example, a tri-fold invitation when opened fully, has a left, middle and right panel. - This translucent paper is made to look like original parchment. This distinctive paper adds a softening effect to any invitation. - The process that applies a luminous pearl-like finish to part of an invitation, usually to an embossed design, is called pearlizing. - A short-fold is created when a sheet of paper is folded once, not exactly in half, forming an invitation with a short front panel and longer back panel. - This type of printing is created by adding a resin powder to wet ink, which when heated, creates a raised surface. - A tri-fold is created when a sheet of paper is folded twice to form a three-paneled invitation. Both outside panels are folded inward to cover the center panel. - Vellum is a paper with a rich, smooth finish paper. - This shade is a soft white, like wedding gowns. It is a delicate hue. - A z-fold is created when a sheet of paper is folded twice in accordion fashion to form a three-paneled invitation. ORDERING TIPS- AVOIDING ERRORS ON YOUR ORDER It is very important that you proofread your order carefully before submitting it. Here are some suggestions for ensuring that your order is accurate:
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